Raining Cats And Blogs: Beware the Big Pet Store Chains

Beware the Big Pet Store Chains

Beware the Big Pet Store Chains

If you don’t already know, take my free advice: Do not consider any of the major pet store chains (Petco, PetSmart, Pet Lovers, etc.) as an expert source on ANYTHING. They hire people who do not have to have any experience or expertise whatsoever to perform the job of selling you animals and advising you about those animals and their welfare. I am not suggesting that they represent themselves as expert sources – maybe they do, maybe they don’t -- I am just saying that they are NOT qualified oftentimes to even be talking about animal welfare, let alone should they be considered a legitimate source for that sort of information. (This is especially true, I find, with tropical birds and fish -- they tell you what is on the information card posted with the animal or what an equally uninformed manager may have told them) 

I think that when people visit these chains, they assume that what they are told is accurate and that it is coming from a credible source, and they have the right to assume that. But I cannot stress enough just how important it is to do your own homework before you act on something you have been told at one of these places.

All three of the above mentioned stores are in Anderson or a neighboring city, as well as cities all around the southeast, and I have visited a number of locations. My findings are always the same…young workers who spew out inaccurate information as if it were gospel, and a naïve public which readily drinks it in and acts on it.

I even worked at one of the pet stores years ago, and it was the same then. The workers repeated what the managers told them, and the information was often blatantly incorrect. And the managers are like managers at McDonald’s – unskilled and overworked in terms of paperwork and sales figures, etc...their priority is NOT to be as informed as possible.

I have so many examples on this matter, it is ridiculous. I think I will forego them, though…I think you get the point. Nothing will serve you better than educating yourself before you shop at one of these big chains.

Better yet, support smaller pet stores which are privately owned. The owner is generally more knowledgeable than employees and managers at the big chain stores, and often it is a “calling” for them, something important they’ve been called to do, whereas it seems to be just a job at the big chains.    

See for yourself next time you find yourself in one of these stores…test my observation. I’ll bet you a ball of catnip that you will find either uninformed or misinformed workers. And when you do, tell ‘em your activerain friend, Sheila, wrote a blog about ‘em! (but don’t give ‘em my contact information…I don’t like confrontation…HaHa)

Mind you, I do not intend to suggest that all of these stores and their employees are inept. On the contrary, I am sure there are some out there who do not fit the mold I have described at all. I am simply suggesting that my experience has been as I described herein, and I feel as though I have had more exposure to these stores than the average person.   

So, be careful out there, and don't accept everything you hear at face value... 

Good luck!



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Sheila Newton   
Sheila Newton Team 
Berkshire Hathaway HomeServices -
C. Dan Joyner, Realtors
864-225-1205 (direct)
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I agree Sheila. And so many are this way. Rare to find the one employee that actually knows what they are talking about. There is a BIG pet store in in Springfield MO that boasts about being the best but all I have heard is horrible things... People assume that if you are big, you know what you are talking about... more often than not, it's the smaller, mom and pop shops, that really know the deal. Nice blog.

Tammy Emineth

Posted by Tammy Emineth, Content Marketer, SEO Teacher, Website Fixer (Personal SEO - Website SEO and Real Estate Marketing) over 7 years ago

Hi Tammy...Thanks for your response! And as for what you wrote >>> agree, agree, agree!  : )

Posted by Sheila Newton Team Anderson & Greenville SC, Selling the Upstate since 1989 (Berkshire Hathaway HomeServices - C. Dan Joyner) over 7 years ago

Big box stores suck, please pardon the language. At least, that's generally true with pet stores all the way to home improvement stores. Good luck getting accuate information.

Posted by Jason Channell, The House Sleuth (Diadem Property Inspections - Serving Southeast Michigan) over 7 years ago

The same comentary holds true for the big box home improvement stores.

I tell my clients to find the local hardware store, ignore the kids at the front counter and find that old fart sitting on a stool at the back of the store.  99 out of 100 of those guys know what they're talking about and are eager to share their knowledge.

Posted by Erby Crofutt, The Central Kentucky Home Inspector, Lexington KY (B4 U Close Home Inspections&Radon Testing (www.b4uclose.com)) over 7 years ago